Effective Business Communication - 4/30

This course, Effective Business Communication, is designed to build core communication skills essential in professional settings. Topics covered include identifying appropriate communication channels, honing active listening skills, and mastering techniques like paraphrasing, summarizing, and clarifying for better interpersonal communication.

Emphasis will be placed on clear, concise, and correct written communication, utilizing the 5 Cs framework to structure professional emails, memos, and reports.

Participants will practice tailoring messages to their audience, constructing logical, impactful statements, and enhancing clarity through concise language and effective sentence structure.

Through interactive exercises, case studies, and role-playing scenarios, students will gain practical tools for effective, courteous, and results-oriented communication in the workplace.

This class will take place at the Center of Excellence for Industry and Innovation at DCC @ Fishkill from 8:30 am - 4:00 pm on 4/30

Individual Attendee: $275

Two or More Attendees: $250