Back to Events
Certificate in Manufacturing Leadership Series

Problem Solving & Decision Making *Online* - (2 Sessions) 1/14 & 1/15

Leadership Training Series for Hudson Valley Manufacturers

Tuesday, January 14, 2025 at 8:30 AM (EST) to Wednesday, January 15, 2025 at 12:30 PM (EST)

Online Classroom

Event Sold Out

Event Details

This course, Problem Solving and Decision Making, led by Michael Hargrave, Continuous Improvement & Staff Productivity Engineer at eMagin Corporation, equips participants with structured tools and methodologies for addressing workplace challenges effectively.

Key topics include defining clear problem statements, analyzing root causes using techniques like the 5 Whys and Fishbone Diagrams, and employing frameworks like SWOT and FMEA to assess risks and opportunities. Participants will also learn advanced methods such as the 8-Step Problem-Solving Process, A3 Reports, and Controlled Brainstorming for collaborative solutions.

Through hands-on activities and real-world examples, participants will develop strategies to streamline processes, reduce errors, and make confident, data-driven decisions. 

This class is from 8:30 am - 12:30 pm on 1/14 & 1/15.


    Individual Attendee: $275

    Two or More Attendees: $250

    For More Information:

    Emma Olivet
    Emma Olivet
    Program Coordinator Council of Industry

    What to expect from an interactive online leadership series?

    • Discussions
    • Work Groups
    • Breakout Groups and Projects
    • Handouts and Worksheets
    • Peer to Peer Sharing
    • Networking and Group Projects

    Virtual Protocol:

    Participants will be asked to leave their video on throughout the entire class. If an attendee needs to step away during class, they are asked to mute and leave their camera on leaving an empty chair to show they are unavailable. Similar to traditional classroom etiquette; it allows the instructor to see that a participant is not available and limits the possibility that an attendee would be called on when not available.

    Instructors will provide interactive group discussions, breakout sessions, worksheets, and interactive polling questions. Instructors will also provide a minute break each hour to allow attendees the opportunity to stretch.