PointVoIP

PointVoIP is a Long Island–based telecommunications and AI technology provider headquartered in Ronkonkoma, NY, helping manufacturers upgrade their technology to improve operations, reduce costs and scale. We connect the plant, office, warehouse and field with cloud-based phone systems, mobile and desktop apps, hybrid fax, fiber, PA and door access on one platform. Our AI voice, website chat and text agents are custom-built for each manufacturer, trained on their business and integrated with their ERP and CRM to support customer service, order management and sales inquiries, with seamless handoff to staff. Our operations layer streamlines workflows, assigns ownership and improves visibility and coordination across departments. As a LIMEP partner, PointVoIP provides on-site technology assessments, program planning and implementation focused on measurable results, supported by 24/7 Long Island–based service.