Back to Events
Problem Solving and Decision Making

Problem Solving and Decision Making

March 3rd & 4th
8:30am - 12:30pm

Wednesday, March 9, 2022 at 8:30 AM (EST) to Thursday, March 10, 2022 at 12:30 PM (EST)

Event Details

In today’s fast-paced business climate, knowing how to solve problems and make decisions efficiently and effectively is highly important. There are many ways to go about solving a problem or making a decision, but if people in an organization can learn common strategies and procedures for problem solving and decision-making, then they can learn to work together collaboratively in facing the challenges of their organization.

This class will cover:

  • Stating the problem accurately •  Controlled brainstorming   •  Analyzing the data   •  Pareto Analysis

 There will be discussions on:

  • How do we get to the solution phase?

              * PPA Potential Problem Analysis

              * Business case analysis

              * Solution matrix

  • Testing the solution 
  • Implementation and Process change

              * Other problem-solving tools SPC

              * Empowered employee

Individual Attendee: $250

Two or More Attendees: $225

What to expect from an interactive online leadership series?

  • Discussions
  • Work Groups
  • Breakout Groups and Projects
  • Handouts and Worksheets
  • Peer to Peer Sharing
  • Networking and Virtual Group Projects

Virtual Protocol:

Participants will be asked to leave their video on throughout the entire class. If an attendee needs to step away during class, they are asked to mute and leave their camera on leaving an empty chair to show they are unavailable. Similar to traditional classroom etiquette; it allows the instructor to see that a participant is not available and limits the possibility that an attendee would be called on when not available.

Instructors will provide interactive group discussions, breakout sessions, worksheets, and interactive polling questions. Instructors will also provide a minute break each hour to allow attendees the opportunity to stretch.

Ben Kujawinski Instructor


Ben Kujawinski is Principal at Ignition. He has more than 20 years of value-driven success in Western, New York manufacturing, including over 15 years implementing and optimizing QMS systems, risk management plans, and executive strategy. Ben also brings executive leadership to the team after serving as Vice President of Operations at Taylor Devices, Inc. until 2019. His core competencies support operational excellence in functional areas such as engineering, manufacturing, machining, supply chain, production control, assembly, and testing operations. Ben promotes LEAN techniques as part of the QMS development process and specializes in real world problem solving, High EQ leadership, and team building.

What to expect from an interactive online leadership series?

  • Discussions
  • Work Groups
  • Breakout Groups and Projects
  • Handouts and Worksheets
  • Peer to Peer Sharing
  • Networking and Virtual Group Projects

Virtual Protocol:

Participants will be asked to leave their video on throughout the entire class. If an attendee needs to step away during class, they are asked to mute and leave their camera on leaving an empty chair to show they are unavailable. Similar to traditional classroom etiquette; it allows the instructor to see that a participant is not available and limits the possibility that an attendee would be called on when not available.

Instructors will provide interactive group discussions, breakout sessions, worksheets, and interactive polling questions. Instructors will also provide a minute break each hour to allow attendees the opportunity to stretch.